Experienced Claims Adjuster

  • Role Type
  • Permanent
  • Location
  • Richmond VA (Glen Allen Headquarters)
  • Salary
  • Based on Experience
  • Job Advert Description
  • About Elephant: 

    Elephant is a wholly owned subsidiary of Admiral Group, PLC, which is the second largest auto insurer in the UK with subsidiaries in France, Italy, Spain, and the United States. Admiral’s phenomenal success is driven by their strongly people-focused culture, which Elephant is proud to take part in. 

    We believe that people who like what they do do it better. We pride ourselves on a relaxed and friendly company culture that has earned us the honor of being named one of the best places to work in Richmond! As our company grows, we encourage an environment of individual contribution, long-term commitment, and profitable growth.


    • Competitive medical, dental, vision and life insurance at little cost to employees
    • Stock grants and stock dividends for all employees, up to $5,000 per year
    • Competitive 401k Package
    • 22 days of Paid Time Off each year
    • Parental Leave Policy for new parents

    About Our Experienced Claims Adjuster:               

    Experienced Claims Associates at Elephant are our mid to senior level claims adjusters, making this role perfect for individuals with basic claims handling experience who want to take on more responsibilities. They evaluate insurance claims in order to determine whether or not Elephant must pay for the claims and, if so, how much must be paid. They are also responsible for investigating, negotiating, arranging, and settling insurance claims that involve coverage issues.

    Job Responsibilities:

    • Processes automobile insurance claims by doing the following:
    • Collects statements from each party
    • Assesses automobile damages
    • Arranges estimates for repairs
    • Assesses liability and notifies each party of liability
    • Arranges payments for repairs
    • Settles coverage issues by doing the following
    • Researches previous claims and accidents
    • Verifies that all statements are accurate
    • Requests police reports and evidence such as video or witness accounts
    • Assists customers with questions regarding their claims
    • Works closely with beginner level claims associates in order to assist with complex claims and training

    Required Qualifications:               

    • 1 or more years of Auto Claims handling experience
    • High school diploma or equivalent
    • Basic computer and typing skills
    • Basic math skills
    • Ability to multi-task and work efficiently
    • Time management and organizational skills
    • Demonstrated ability to resolve conflicts
    • Strong interpersonal and written communication skills
    • Attention to detail and analytical skills
    • Talent for investigation and research
    • Positive attitude and willingness to adapt

    Preferred Qualifications:

    • College degree
    • Experience with Microsoft programs such as Word, Outlook, and Excel

    Elephant Insurance Service LLC is an equal opportunity employer. No agencies please.

  • Closing Date
  • 05/01/2019