Work from Home Level III Claims Adjuster

  • Role Type
  • Permanent
  • Location
  • Dallas TX
  • Salary
  • $50,000
  • Job Advert Description
  • About Elephant: 

    At Elephant Insurance, we believe that people who like what they do, do it better. We pride ourselves on a relaxed and dynamic company culture that has earned us the honor of being named one of the best places to work! As our company grows, we encourage an environment of individual contribution, long-term commitment, and employee growth and development.

    Elephant Insurance strives towards creating and sustaining a flexible, adaptable and customer-centric workplace atmosphere. We aim to uphold our start-up mentality backed by one of the UK’s largest insurers, Admiral Group. We value our ability to identify and develop talented, motivated people to help Elephant become a growing, profitable, sustainable company with the customer at the center.


    • Competitive medical, dental, vision and life insurance at little cost to employees
    • Stock grants and stock dividends for all employees, up to $5,000 per year
    • Competitive 401k Package
    • 22+ days of Paid Time Off each year
    • Parental Leave Policy for new parents

    About Our Work from Home Level III Claims Adjusters:               

    Level III Claims Adjusters at Elephant are our mid to senior level claims adjusters, making this role perfect for individuals with previous injury claims handling experience. They evaluate insurance claims in order to determine whether or not Elephant must pay for the claims and, if so, how much must be paid. They are also responsible for investigating, negotiating, and settling insurance claims that involve coverage issues, disputed liability, and unrepresented third party bodily injuries.  Best of all you can do this from the comfort of your own home! 

    Job Responsibilities:

    • Collect statements from each party regarding facts of loss and potential injuries
    • Assess vehicle damages and arrange estimates for repairs
    • Assess liability and notify each party of liability
    • Arrange payments for repairs
    • Research previous claims and accidents
    • Request police reports and other evidence if necessary
    • Assist in catastrophe situations
    • Evaluate injuries based on information gathered
    • Make non represented injury settlement offers and negotiate to resolution
    • Pay medical bills on behalf of the customer
    • Assist customers with questions regarding their claims
    • Provide superior customer service
    • Investigate coverage issues
    • Be an advocate for our customers
    • Show empathy in resolving bodily injury claims
    • Work closely with sub departments such as our Special Investigation Unit, Underwriting, Injury Specialists, and Auto Physical Damage
    • Work as a team to support our customers who call in, no matter who their adjuster is
    • Work a set schedule with regular set hours

    Required Qualifications:               

    • 2 or more years of Auto Claims handling experience
    • Third Party Bodily Injury Claims Experience
    • High school diploma or equivalent
    • Basic computer and typing skills
    • Basic math skills
    • Ability to multi-task and work efficiently
    • Time management and organizational skills
    • Demonstrated ability to resolve conflicts
    • Strong interpersonal and written communication skills
    • Attention to detail and analytical skills
    • Talent for investigation and research
    • Positive attitude and willingness to adapt
    • Ability to travel in the Dallas area and to Richmond, VA for training
    • Willingness to travel monthly to team meetings and training in the Dallas area

    Preferred Qualifications:

    • College degree
    • Experience with Guidewire
    • Experience with Microsoft programs such as Word, Outlook, and Excel

    Work from Home Requirements:

    • Existing internet access at home
    • Separate dedicated workspace, preferably with a door to avoid distractions
    • If necessary, you will be responsible for arranging childcare services to ensure your working environment is undisturbed, allowing for complete focused attention to detail during working hours

    Elephant Insurance Service LLC is an equal opportunity employer. No agencies please.

    Location of job: Dallas, TX

  • Closing Date
  • 05/01/2019